「木の容器 (タマン族)」

Please understand the unique characteristics including the appearance due to aging of the products, and kindly read the "Shopping Guide" (↓) before making a purchase. ----------------------------------------- Konronsha Online Shop Shopping Guide ----------------------------------------- All items sold in our store are antique artworks or vintage crafts, thus may exhibit signs of aging and use (such as scratches, stains, odors, etc.). While we strive to accurately represent the items' unique qualities and conditions through photos on the product pages, subtle differences in appearance may exist between the actual product and the photos. When purchasing our products, please embrace the characteristics of the items, which include the patina of age, as part of their "appealing uniqueness," and we kindly request your understanding before making a purchase. If you have any questions regarding our products, please contact us before making a purchase. Please note that returns based on the individual characteristics or subtle variations of the products are not accepted. ● Ordering Method Orders are accepted 24/7 via the internet. Membership registration is required for purchase. ● Product Prices Please check the prices listed on the product pages. ● Additional Costs Consumption tax and shipping fees are included in the product prices. Separate bank transfer fees apply. ※ Bank transfer fees are the responsibility of the customer. ● Payment Methods Bank transfer (advance payment). Please make the payment within 1 week after order confirmation. ※ Bank transfer fees are the responsibility of the customer. (The transfer amount, method, or handling bank may vary.) ● Shipping Fees Shipping is free for all items in the online shop (within Japan only). ※ Additional charges are required for delivery to Hokkaido, Okinawa, and remote islands. ※ For orders to Hokkaido, Okinawa, or remote islands, we will inform you of the total amount including additional charges after order confirmation. ※ We do not accept deliveries outside of Japan. ● Shipping Details For credit card payments or cash on delivery, items in stock will be shipped within 3 business days after order confirmation. For bank transfers, items will be shipped within 3 business days after payment confirmation. In case of any delay in shipping, we will notify you by email. ● Returns and Exchanges Eligible for returns: Only if the item has significant damage different from the product photo posted on the website at the time of arrival, we will accept returns. Due to the nature of the products, returns for reasons other than significant damage are not accepted, so please consider carefully before purchasing. All items are one-of-a-kind and cannot be exchanged. While we take every precaution with our products, if you receive a different item from what you ordered, please contact us by email or phone within 3 days of receiving the product. We will handle return shipping costs and fees due to the reasons mentioned above. Return Conditions: If you wish to return the item, you must meet the following conditions. (However, this does not apply to returns due to our mistakes) ・The item is significantly damaged beyond what can be confirmed in the product photos posted on the site. ・When returning or exchanging, all accessories and parts included with the product must be complete. Return Deadline and Procedure: If you wish to return the item, please contact us via the inquiry form within 3 days of receiving the product or contact Customer Support (konronsha@gmail.com). We will provide detailed instructions and return methods. Please note that returns requested after 3 days of product arrival cannot be accepted. Return Shipping Fee: If the return conditions are met, we will bear the return shipping costs. However, please note that shipping costs for returns due to customer preferences are the responsibility of the customer. Refund Process: Upon receipt of the returned item and confirmation that it meets the return conditions, we will proceed with the refund process. The refund method will be based on the payment method used at the time of order. However, please note that fees for returns due to customer preferences are the responsibility of the customer. ----------------------------------------- Konronsha Online Shop Responsible Person: Yusuke Tagami (Kyoto Prefectural Public Safety Commission Permit No. 61 1282430012) Contact: konronsha@gmail.com Business Hours: Weekdays: 10:00 - 18:00 Closed: Sundays, Holidays Year-end and New Year Holiday: Late December to Early January Summer Holiday: Early August (dates may vary) -----------------------------------------